sales@dss.com.sg
(65) 6521 6840
Introduction
BCP
Business Continuity Plan (BCP) are procedures and guidelines that must be followed or implemented by an organization to prepare to an increasing threat of natural/man-made disasters or calamities such as weather, power outages, political turmoil or even virus outbreaks, which can affect organizations of any size, industry or location. Those types of threats can cause minimal or total business interruption.
ICT
One of the procedures is Information & Communication Technology (ICT) preparedness. These includes hardware and software technologies such as portable computers/devices, voip phones, online calls or chat, centralized/online data storage, and a complete cloud base software that every employee can access anywhere and anytime.
Our Solution
DSS
DSS-BCP Software offers a robust and complete solution for almost all industries. It’s a cloud base system which can be access anywhere and anytime. Design with multi-user-level access, from admin to staff to client access, from management to hr to accounts to sales and to project management. It also provides an online chat for easy and real-time communications. And most important is the centralized file storage which allows remote and yet secure data access.
WFH
This software does not only help business continuity to easily adapt to flexible working arrangement like work-from-home (wfh) or staggered/flexible office timings, it also increased productivity by connecting everyone online.
BCP FEATURES
User Login & Registration
- Users can register for an account using the quick and easy register page.
- Secured Login & Registration using Captcha, OTP (One Time Passcode), Email/Accounts Activation/Validation, Account De-Activation, Brute Force Login Protection, and I.P. Logging & Blocking.
- Users can also register accounts using their Social Network accounts, making it even quicker to sign up to your site!
- Password recovery, to allow users to reset their password via email.
- Passwords are encrypted to make sure your data is safe!
- User Role system allows you to assign specific permissions to users.
Admin Features
- Global Settings allow you to change system name/label, logo, enable registration, file upload types and more.
- Social Media Settings allow you to set if users can login with Facebook, Twitter, Google accounts.
- Section Settings allow you to turn off certain sections of the system.
- Calendar Settings allow you to switch between Google Calendar and Site Calendar.
- Add and manage all members easily; edit their usernames, passwords, emails, user roles.
- User Roles allow you to create custom roles that have unique permissions and group users together.
- IP Blocking allows you to prevent users from logging in with certain IP addresses.
- Ticket Settings allow you to setup email piping for clients. (iMAP)
- Invoice Settings allow you to change the invoice logo and default address, enable/disable payment gateways.
- Optional Google ReCaptcha implementation
- Date format section allows you to easily set how you want dates to be displayed.
Project & Team Management
- Create unlimited amounts of Projects, each with their own unique teams.
- Organize by custom created categories and Mark Project Completion based on Tasks completed.
- Make active project to show relevant data easily and Archive completed projects so old data.
- Restrict which users can create projects through User Roles.
- Manage the teams of individual Projects. Add/Edit/Delete members.
- Create Project Roles that give permissions for specific projects.
- Change the role of each member in the Project Team.
Task
- Add Tasks or Sub-Tasks and Objectives to Projects
- Assign groups of users to Tasks.
- Set status of each task.
- View your own Assigned Tasks.
- Log time for each Task.
- Add Comments for each Task.
- Get notifications when Tasks are updated.
Timers
- Log the amount of time you spend on Projects.
- Easily stop and start timers from top navigation bar.
- Add in an hourly rate to work how much you are owed.
- View Stats on how much time you have spent every month.
Calendar
- Full featured Calendar. Add/Edit/Delete events.
- View events by project.
- Can be used with Google Calendar.
Documentation
- Create Documentation for multiple projects that can be viewed by your clients.
- Uses CKEditor which allows you to use a special text editor to insert images, links and other media easily. Also has HTML view.
- Download documentation into PDF form, includes table of contents and page numbering.
- Offline view for downloading HTML version of all documents for each project.
- Link documents across projects so that you don’t have to copy & paste multiple documents.
File Manager
- A virtual file system allows you to upload files.
- Create folders to organise files.
- Assign files and folders to projects.
- Specify which files can be uploaded in Admin Panel.
- Add notes to Files for others to view.
Mailbox
- Send Messages to any user on the system.
- View all your messages in a beautiful designed inbox.
- Block List to block users.
- Get notifications when you receive new messages.
Live Chat
- Open up live chat sessions with any registered user.
- Create instant group chats with everyone in your Project teams.
- See a list of Online users that you can chat with.
- Have multiple chat windows open at the same time.
- Disable Live Chat in Admin panel
- Restrict who can use Live Chat by giving users the Live Chat User Role.
Support Ticket
- Fully functioning support ticket system.
- Create new tickets for clients or have them create tickets themselves.
- Assign Priority and status to individual tickets.
- Assign a user to a ticket to handle.
- View Assigned Tickets.
- Add Custom Fields for Tickets.
- Reply to tickets and get notifications+emails.
- Option to setup iMap email piping for client repsonses.
- Create Departments to organise tickets further.
Finance
- Keep track of your finances by adding costs and revenue entries.
- Assign entries to specific projects.
- Dashboard produces beautiful graph of your years finances.
- Organise with Categories.
Invoice System
- Create Invoices that can be paid with PayPal, Stripe or 2Checkout.
- Automatically set Invoice to paid by using PayPal’s IPN system, Stripe’s API or 2Checkouts API.
- Two different Tax options.
- Add items to invoices.
- Create Invoice Templates.
- Create Reoccuring Invoices.
- Download Invoices as PDFs.
- View Web Version of Invoices to send to clients.
Notes
- Create notes for Projects.
- View Notes/Edit/Delete.
- Set Note as a ToDO List
- Pin notes to your Dashboard
- Edit notes has auto-save feature that auto-saves the document for you every 30 seconds. Can be turned off/on
- Restrict access to notes with permissions.
Leads & Customers Management
- Create custom forms that allow you to receive leads/feedback.
- Create Input Boxes, Radio/Checkboxes, Select dropdowns, textareas.
- Assign a user to a form so they get alerted to new responses.
- Lead Form can be filled out by guests (non-logged in users). Special URL given.
- View all lead responses. Mark them as Read/Unread.
- Custom Status and Sources
- Add notes to individual leads.
- Convert lead to client
- Input Customer data manually or upload csv file
Service Section
- Create services for customers to order.
- Create custom built forms; input boxes, checkbox, textareas, dropdowns.
- Invoice auto-generated on order. User can pay using either PayPal, Stripe or 2Checkout payment gateways.
- View all orders in the Orders Section.
- Send reminders of unpaid invoices.
- Assign a user to a service so they get notified of when there is a new order.
- Send your service forms out to anyone; they don’t have to be registered to submit an order.
- Can enable login requirement for services.
Reports Section
- Ticket Reports showing the amount of opened and closed tickets
- Finance Report shows how much revenue and expenses.
- Invoices show how many paid and unpaid invoices you have.
- Time Reports show logged time for all users, specific users and by project.
- All reports can have a specific time range applied to them.